Refund policy

 

User

No Return Policy

Effective Date: April 30, 2025

Dear Valued Customer,

Thank you for shopping with Lynee's Closet. We truly appreciate your support and are committed to providing high-quality products and exceptional customer service.

1. Policy Overview

Please note that we do not accept returns or exchanges, except in cases where a product is defective or a shipping error has occurred. We encourage all customers to carefully review their order details before completing a purchase.

2. Exceptions to the Policy

a. Defective or Damaged Products

If you receive a defective or damaged product, please contact us at lyneescloset@gmail.com within 7 days of receiving your order. Our team will provide instructions for returning the item and will issue a replacement or a full refund upon inspection.

b. Shipping Errors

If you receive the incorrect product due to a fulfillment error on our part, notify us within 7 days of delivery. We will arrange for the correct item to be sent at no additional cost.

3. Return Conditions (For Exceptions Only)

To be eligible for a return or exchange under the exceptions above, the following conditions must be met:

  • The product must be returned in its original, unused condition with all original packaging intact.
  • A valid sales receipt or proof of purchase must be included.

4. Non-Returnable Items

Returns will not be accepted under the following conditions:

  • The product has been used, altered, or damaged after delivery.
  • The original packaging is missing.
  • The item was purchased on clearance or marked as final sale.

5. Refund Process

Approved refunds will be processed once the returned item has been received and inspected. Please allow 7–10 business days for the refund to be issued to your original method of payment.

6. Customer Responsibility

Customers are responsible for verifying the accuracy of their order before finalizing the purchase. Please confirm product details, including size, color, and quantity, to ensure satisfaction.

7. Contact Us

If you have any questions or concerns about our return policy, please don’t hesitate to reach out to our customer service team at:
lyneescloset@gmail.com


We appreciate your understanding and continued support. Thank you for choosing Lynee’s Closet.

– The Lynee’s Closet Team